Return + Refund Policy

Last updated: January 1, 2022

DRUM SETS AND SNARE DRUMS

Due to the nature of our product being hand-crafted and made-to-order, we do not accept returns or exchanges on any of our custom products.

MERCH AND APPAREL 

If your merchandise is damaged, please email info@FranklinDrums.com with your order number and a photo of the damaged item within 24-hours of receiving. We do no offer returns or exchanges for items ordered in the wrong size.